Capterra

Capterra software products and reviews: company, description, pricing, categories and rating averages, and every review's pros, cons, comments, ratings, date and reviewer details.

Call these actions with your String API key; see Authentication. Every call answers with the envelope described in Responses & errors, whose data holds the rows below.

Site: capterra
Version: 1.0.0
Reads from: capterra.com

Action	Description	Listed price
`product`	Read software products' Capterra listings: company, description, target market, categories, deployment, pricing plans and free options, review count, average overall and four sub-ratings, listed alternatives and features with their ratings.	Billed per request at your plan's rates
`reviews`	Read a software product's Capterra reviews, newest first or by Capterra's other sorts, optionally one rating, company size, reviewer role, length or frequency of use. Each has its title, date, pros, cons, comments, overall and four sub-ratings, likelihood to recommend, reasons for choosing or switching, alternatives named, the reviewer's name as Capterra shows it, job title, industry, company size and time using the product, and the company's reply. Every review is reachable: one call reads up to 100 pages of 25 and answers within 150 seconds; the last row's cursor goes on in the next call.	Billed per request at your plan's rates

`product`

Read software products' Capterra listings: company, description, target market, categories, deployment, pricing plans and free options, review count, average overall and four sub-ratings, listed alternatives and features with their ratings.

POST https://request.usestring.ai/v1/integrations/capterra/product

Input

Unknown fields are rejected.

Field	Type	Description
`items`	string[]	Required. The products: each a numeric Capterra id, such as 172485, or a capterra.com/p/<id>/<name> URL. 1 to 300 entries.

Output

data is an array of rows, one per result. Each row has:

Field	Type	Description
`id`	string	—
`url`	string	—
`slug`	string	—
`name`	string \| null	—
`company`	string \| null	The company behind the product.
`logoUrl`	string \| null	—
`description`	string \| null	—
`targetMarket`	string \| null	Who the company says the product is for.
`modifiedAt`	string \| null	When Capterra's listing last changed, ISO 8601.
`reviewCount`	integer \| null	—
`videoReviewCount`	integer \| null	—
`rating`	number \| null	The average overall rating, 1 to 5.
`easeOfUseRating`	number \| null	—
`customerSupportRating`	number \| null	—
`functionalityRating`	number \| null	—
`valueForMoneyRating`	number \| null	—
`categories`	object[] \| null	—
`categories[].name`	string \| null	—
`categories[].slug`	string \| null	—
`deployment`	string[] \| null	Where the product runs, as Capterra lists it.
`currency`	string \| null	The currency of plans' prices.
`pricingDescription`	string \| null	—
`hasFreeTrial`	boolean \| null	—
`hasFreeVersion`	boolean \| null	—
`plans`	object[] \| null	—
`plans[].name`	string \| null	—
`plans[].startingPrice`	number \| null	—
`plans[].paymentFrequency`	string \| null	—
`plans[].pricingModel`	string \| null	—
`plans[].isDefault`	boolean \| null	—
`alternatives`	object[] \| null	Products Capterra lists as alternatives.
`alternatives[].id`	string \| null	—
`alternatives[].name`	string \| null	—
`alternatives[].slug`	string \| null	—
`features`	object[] \| null	Features reviewers rated, from the product's overview page. Empty when the product has none.
`features[].name`	string \| null	—
`features[].description`	string \| null	—
`features[].rating`	number \| null	The feature's average rating, 1 to 5.
`features[].reviewCount`	integer \| null	The reviews that rated it.

Example

curl https://request.usestring.ai/v1/integrations/capterra/product \
  -H "Authorization: Bearer $STRING_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "items": ["https://www.capterra.com/p/172485/Shepherd-App/reviews/"]
  }'

data starts with these rows:

[
  {
    "id": "172485",
    "url": "https://www.capterra.com/p/172485/Shepherd-App/",
    "slug": "Shepherd-App",
    "name": "Shepherd",
    "company": "Shepherd Software",
    "logoUrl": "https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20cc3f50-11d7-47bf-ab2a-5e767910c2fb.jpeg",
    "description": "Good software shouldn’t slow you down. It should feel like part of the team.\n\nShepherd is …",
    "targetMarket": "For clinics that want less admin and smoother days. Veterinary practice owners and manager…",
    "modifiedAt": "2026-10-19T09:22:06Z",
    "reviewCount": 89,
    "videoReviewCount": 0,
    "rating": 4.7,
    "easeOfUseRating": 4.9,
    "customerSupportRating": 4.8,
    "functionalityRating": 4.6,
    "valueForMoneyRating": 4.7,
    "categories": [
      {
        "name": "Veterinary",
        "slug": "veterinary-software"
      }
    ],
    "deployment": ["Cloud, SaaS, Web-Based"],
    "currency": "USD",
    "pricingDescription": "Shepherd includes unlimited users, expert training, vet-experienced support, unlimited wor…",
    "hasFreeTrial": true,
    "hasFreeVersion": false,
    "plans": [
      {
        "name": "Shepherd",
        "startingPrice": 299,
        "paymentFrequency": "Per Month",
        "pricingModel": "Other",
        "isDefault": true
      }
    ],
    "alternatives": [
      {
        "id": "133166",
        "name": "DaySmart Vet",
        "slug": "DaySmart-Vet"
      },
      {
        "id": "234498",
        "name": "Instinct Science",
        "slug": "Instinct-EMR"
      },
      {
        "id": "130107",
        "name": "Covetrus Pulse",
        "slug": "Covetrus-Pulse"
      }
    ],
    "features": [
      {
        "name": "Appointment Scheduling",
        "description": "Schedule appointments via a calendar",
        "rating": 4.793103448275862,
        "reviewCount": 58
      },
      {
        "name": "Patient Records Management",
        "description": "Managing different types of patient records, including paper documents, digital files, bil…",
        "rating": 4.649122807017544,
        "reviewCount": 57
      },
      {
        "name": "Billing & Invoicing",
        "description": "Create, manage, and send invoices or bills to customers",
        "rating": 4.461538461538462,
        "reviewCount": 52
      }
    ]
  }
]

Requests and billing

Requests: 1–3 Web Access requests per entry in items.
Billing: passthrough. Each request the action makes bills at its own rate on your plan; there is no separate charge for the action. See Pricing.

`reviews`

Read a software product's Capterra reviews, newest first or by Capterra's other sorts, optionally one rating, company size, reviewer role, length or frequency of use. Each has its title, date, pros, cons, comments, overall and four sub-ratings, likelihood to recommend, reasons for choosing or switching, alternatives named, the reviewer's name as Capterra shows it, job title, industry, company size and time using the product, and the company's reply. Every review is reachable: one call reads up to 100 pages of 25 and answers within 150 seconds; the last row's cursor goes on in the next call.

POST https://request.usestring.ai/v1/integrations/capterra/reviews