String docs
Site integrations

Google Maps

Google Maps place search by query and location, and a place's details and reviews by place id.

Call these actions with your String API key; see Authentication. Every call answers with the envelope described in Responses & errors, whose data holds the rows below.

  • Site: googlemaps
  • Version: 1.1.0
  • Reads from: www.google.com
ActionDescriptionListed price
searchSearch Google Maps for places matching a query, near a point or anywhere the query names. Rows carry each place's id, name, address, category, coordinates, rating, review count, phone and website, and the placeId the place action takes for opening hours and description.Billed per request at your plan's rates
placeRead Google Maps places by place id: address, coordinates, categories, rating and review count, phone, website, description, time zone, and opening hours for the next seven days with whether the place is open now. Popular times and live busyness are not served.Billed per request at your plan's rates
reviewsRead the reviews Google Maps shows for a place: rating, date, author, text and language, attached photos, the review's page link, and the author's review and photo totals. Reviews come in Google's order: most relevant, newest (the default), highest or lowest rated first.Billed per request at your plan's rates

Search Google Maps for places matching a query, near a point or anywhere the query names. Rows carry each place's id, name, address, category, coordinates, rating, review count, phone and website, and the placeId the place action takes for opening hours and description.

POST https://request.usestring.ai/v1/integrations/googlemaps/search

Input

Unknown fields are rejected.

FieldTypeDescription
querystringRequired. What to look for, as typed into Maps: a category (coffee, pharmacy), a business name, or a name with its address (Wingstop 2316 Guadalupe St, Austin, TX 78705) At least 1 character.
latitudenumber | nullLatitude of the map's centre. Give it with longitude to rank places near this point; without it Google resolves any place named in the query. From -90 to 90.
longitudenumber | nullLongitude of the map's centre. From -180 to 180.
zoomintegerMap zoom around the centre, 12 (a city) to 21 (a building). Defaults to 15. Ignored without a centre. From 12 to 21.
countrystringCountry the search runs in, ISO 3166-1 alpha-2 such as US or GB. Defaults to US. Matches ^[A-Za-z]{2}$.
languagestringLanguage of labels such as categories, as a tag such as en or de. Defaults to en. Matches ^[A-Za-z]{2}(-[A-Za-z]{2,4})?$.
limitintegerThe most places to return, 1 to 100. Defaults to 20. From 1 to 100.

Output

data is an array of rows, one per result. Each row has:

FieldTypeDescription
positionintegerPosition in the results, from 1, in Google Maps' order.
placeIdstringGoogle's place id, such as ChIJYSeQVkG1RIYRoqtfdt_KElg; the place action takes it.
dataIdstringThe place's feature id as Maps' own URLs carry it, two hex numbers joined by a colon.
namestring—
addressstring | nullThe full address as Google writes it; a place with no street gives its city and postcode.
categorystring | nullThe place's main category, such as Chicken wings restaurant.
latitudenumber—
longitudenumber—
ratingnumber | nullAverage rating out of 5; null for a place with no reviews.
reviewCountinteger | nullNumber of reviews behind the rating.
phonestring | nullAs Google formats it for the place's country.
websitestring | nullThe place's own site, as its listing links it.
urlstringThe place on Google Maps.

Example

curl https://request.usestring.ai/v1/integrations/googlemaps/search \
  -H "Authorization: Bearer $STRING_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "query": "Wingstop",
    "latitude": 30.2849,
    "longitude": -97.7416,
    "zoom": 14,
    "limit": 3
  }'

data starts with these rows:

[
  {
    "position": 1,
    "placeId": "ChIJYSeQVkG1RIYRoqtfdt_KElg",
    "dataId": "0x8644b54156902761:0x5812cadf765faba2",
    "name": "Wingstop",
    "address": "2316 Guadalupe St, Austin, TX 78705",
    "category": "Chicken wings restaurant",
    "latitude": 30.286893199999998,
    "longitude": -97.7419319,
    "rating": 2.6,
    "reviewCount": 237,
    "phone": "(512) 465-2213",
    "website": "https://www.wingstop.com/location/wingstop-1646-austin-tx-78705/menu?y_source=1_NTUyMDcxNDUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D",
    "url": "https://www.google.com/maps/place/?q=place_id:ChIJYSeQVkG1RIYRoqtfdt_KElg"
  },
  {
    "position": 2,
    "placeId": "ChIJN-gooBvKRIYRgqI2VteBvks",
    "dataId": "0x8644ca1ba028e837:0x4bbe81d75636a282",
    "name": "Wingstop",
    "address": "5400 N Interstate Hwy 35 suite 5455, Austin, TX 78723",
    "category": "Chicken wings restaurant",
    "latitude": 30.315441,
    "longitude": -97.70500009999999,
    "rating": 3.7,
    "reviewCount": 529,
    "phone": "(512) 326-9464",
    "website": "https://www.wingstop.com/location/wingstop-1219-austin-tx-78723/menu?y_source=1_NTUyMDY5MTQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D",
    "url": "https://www.google.com/maps/place/?q=place_id:ChIJN-gooBvKRIYRgqI2VteBvks"
  },
  {
    "position": 3,
    "placeId": "ChIJeV6dyka0RIYR4hrOeEIWpBc",
    "dataId": "0x8644b446ca9d5e79:0x17a4164278ce1ae2",
    "name": "Wingstop",
    "address": "2410 E Riverside Dr Ste A1, Austin, TX 78741",
    "category": "Chicken wings restaurant",
    "latitude": 30.2360503,
    "longitude": -97.72370409999999,
    "rating": 3.8,
    "reviewCount": 910,
    "phone": "(512) 851-9464",
    "website": "https://www.wingstop.com/location/wingstop-164-austin-tx-78741/menu?y_source=1_NTUyMDY1MDAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D",
    "url": "https://www.google.com/maps/place/?q=place_id:ChIJeV6dyka0RIYR4hrOeEIWpBc"
  }
]

Requests and billing

  • Requests: 1 Web Access request per result page.
  • Billing: passthrough. Each request the action makes bills at its own rate on your plan; there is no separate charge for the action. See Pricing.

place

Read Google Maps places by place id: address, coordinates, categories, rating and review count, phone, website, description, time zone, and opening hours for the next seven days with whether the place is open now. Popular times and live busyness are not served.

POST https://request.usestring.ai/v1/integrations/googlemaps/place

Input

Unknown fields are rejected.

FieldTypeDescription
itemsstring[]Required. Google place ids, such as ChIJYSeQVkG1RIYRoqtfdt_KElg, as the search action returns them. 1 to 300 entries.
countrystringCountry the lookup runs in, ISO 3166-1 alpha-2 such as US or GB. Defaults to US. Matches ^[A-Za-z]{2}$.
languagestringLanguage of labels such as categories and hours, as a tag such as en or de. Defaults to en. Matches ^[A-Za-z]{2}(-[A-Za-z]{2,4})?$.

Output

data is an array of rows, one per result. Each row has:

FieldTypeDescription
placeIdstringGoogle's place id, such as ChIJYSeQVkG1RIYRoqtfdt_KElg; the place action takes it.
dataIdstringThe place's feature id as Maps' own URLs carry it, two hex numbers joined by a colon.
namestring—
addressstring | nullThe full address as Google writes it; a place with no street gives its city and postcode.
categorystring | nullThe place's main category, such as Chicken wings restaurant.
latitudenumber—
longitudenumber—
ratingnumber | nullAverage rating out of 5; null for a place with no reviews.
reviewCountinteger | nullNumber of reviews behind the rating.
phonestring | nullAs Google formats it for the place's country.
websitestring | nullThe place's own site, as its listing links it.
urlstringThe place on Google Maps.
neighborhoodstring | nullThe neighbourhood Google files the place under, such as West University.
categoriesstring[]Every category Google lists, the main one first.
descriptionstring | nullThe owner's description of the place.
timeZonestring | nullIANA time zone of the place, such as America/Chicago.
openStatusstring | nullWhether the place is open at the moment of the read and when it next changes, as Google words it, such as Open · Closes 1 AM.
hoursobject[]Opening hours for each of the next seven days, starting today.
hours[].daystringWeekday name, such as Tuesday.
hours[].datestring | nullThe calendar date, YYYY-MM-DD.
hours[].rangesstring[] | nullOpening ranges as Google writes them, such as 10:30 AM–1 AM; empty for a day the place is closed.

Example

curl https://request.usestring.ai/v1/integrations/googlemaps/place \
  -H "Authorization: Bearer $STRING_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "items": ["ChIJYSeQVkG1RIYRoqtfdt_KElg", "ChIJa8CXFJgsDogRc2PZMtC-foc"]
  }'

data starts with these rows:

[
  {
    "placeId": "ChIJYSeQVkG1RIYRoqtfdt_KElg",
    "dataId": "0x8644b54156902761:0x5812cadf765faba2",
    "name": "Wingstop",
    "address": "2316 Guadalupe St, Austin, TX 78705",
    "category": "Chicken wings restaurant",
    "latitude": 30.286893199999998,
    "longitude": -97.7419319,
    "rating": 2.6,
    "reviewCount": 237,
    "phone": "(512) 465-2213",
    "website": "https://www.wingstop.com/location/wingstop-1646-austin-tx-78705/menu?y_source=1_NTUyMDcxNDUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D",
    "url": "https://www.google.com/maps/place/?q=place_id:ChIJYSeQVkG1RIYRoqtfdt_KElg",
    "neighborhood": "West University",
    "categories": ["Chicken wings restaurant"],
    "description": "When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin Guadalupe St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.",
    "timeZone": "America/Chicago",
    "openStatus": "Open · Closes 1 AM",
    "hours": [
      {
        "day": "Tuesday",
        "date": "2026-10-20",
        "ranges": ["10:30 AM–1 AM"]
      },
      {
        "day": "Wednesday",
        "date": "2026-10-21",
        "ranges": ["10:30 AM–1 AM"]
      },
      {
        "day": "Thursday",
        "date": "2026-10-22",
        "ranges": ["10:30 AM–1 AM"]
      },
      {
        "day": "Friday",
        "date": "2026-10-23",
        "ranges": ["10:30 AM–2 AM"]
      },
      {
        "day": "Saturday",
        "date": "2026-10-24",
        "ranges": ["10:30 AM–2 AM"]
      },
      {
        "day": "Sunday",
        "date": "2026-10-25",
        "ranges": ["10:30 AM–1 AM"]
      },
      {
        "day": "Monday",
        "date": "2026-10-26",
        "ranges": ["10:30 AM–1 AM"]
      }
    ]
  },
  {
    "placeId": "ChIJa8CXFJgsDogRc2PZMtC-foc",
    "dataId": "0x880e2c981497c06b:0x877ebed032d96373",
    "name": "Wingstop",
    "address": "12 E Harrison St, Chicago, IL 60605",
    "category": "Chicken wings restaurant",
    "latitude": 41.8746363,
    "longitude": -87.62716309999999,
    "rating": 4.3,
    "reviewCount": 1285,
    "phone": "(312) 386-9464",
    "website": "https://www.wingstop.com/location/wingstop-537-chicago-il-60605/menu?y_source=1_NTUyMDc0NzItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D",
    "url": "https://www.google.com/maps/place/?q=place_id:ChIJa8CXFJgsDogRc2PZMtC-foc",
    "neighborhood": "South Loop",
    "categories": ["Chicken wings restaurant"],
    "description": "When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago Harrison. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.",
    "timeZone": "America/Chicago",
    "openStatus": "Open · Closes 1 AM",
    "hours": [
      {
        "day": "Tuesday",
        "date": "2026-10-20",
        "ranges": ["10 AM–1 AM"]
      },
      {
        "day": "Wednesday",
        "date": "2026-10-21",
        "ranges": ["10 AM–1 AM"]
      },
      {
        "day": "Thursday",
        "date": "2026-10-22",
        "ranges": ["10 AM–1 AM"]
      },
      {
        "day": "Friday",
        "date": "2026-10-23",
        "ranges": ["10 AM–1 AM"]
      },
      {
        "day": "Saturday",
        "date": "2026-10-24",
        "ranges": ["10 AM–1 AM"]
      },
      {
        "day": "Sunday",
        "date": "2026-10-25",
        "ranges": ["10 AM–1 AM"]
      },
      {
        "day": "Monday",
        "date": "2026-10-26",
        "ranges": ["10 AM–1 AM"]
      }
    ]
  }
]

Requests and billing

  • Requests: 1 Web Access request per entry in items.
  • Billing: passthrough. Each request the action makes bills at its own rate on your plan; there is no separate charge for the action. See Pricing.

reviews

Read the reviews Google Maps shows for a place: rating, date, author, text and language, attached photos, the review's page link, and the author's review and photo totals. Reviews come in Google's order: most relevant, newest (the default), highest or lowest rated first.

POST https://request.usestring.ai/v1/integrations/googlemaps/reviews

Input

Unknown fields are rejected.

FieldTypeDescription
dataIdstringRequired. The place's dataId, as the search and place actions return it: two hex numbers joined by a colon, such as 0x8644b54156902761:0x5812cadf765faba2. At least 1 character. Matches ^0x[0-9a-f]+:0x[0-9a-f]+$.
sortOrderinteger1 most relevant, 2 newest (the default), 3 highest rating, 4 lowest rating. From 1 to 4.
maxResultsintegerThe most reviews to return, 1 to 500 (ten pages of 50). Defaults to 50. From 1 to 500.

Output

data is an array of rows, one per result. Each row has:

FieldTypeDescription
reviewIdstring—
ratinginteger1 to 5.
publishedAtstringRFC 3339, UTC; the absolute time behind Google's relative date.
relativeDatestring | nullAs Google words it, such as 3 months ago.
authorNamestring—
authorProfileUrlstring | null—
textstring | nullThe review's text; nil for a rating-only review.
languagestring | nullThe text's language code, such as en.
imageCountintegerPhotos attached to the review.
permalinkstring | nullThe URL that opens this review on Google Maps.
authorReviewCountintegerLive account-wide total for the reviewer, not this listing: 0 is real, for accounts that do not surface public contributions.
authorPhotoCountintegerLive account-wide photo total for the reviewer.

Example

curl https://request.usestring.ai/v1/integrations/googlemaps/reviews \
  -H "Authorization: Bearer $STRING_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "dataId": "0x8644b54156902761:0x5812cadf765faba2",
    "maxResults": 50
  }'

data starts with these rows:

[
  {
    "reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2xCbWIweERkamRQWlZJdFJUa3pVRVJKUVZGbVZGRRAB",
    "rating": 1,
    "publishedAt": "2026-10-12T07:04:48.091Z",
    "relativeDate": "2 weeks ago",
    "authorName": "Ben Maples",
    "authorProfileUrl": "https://www.google.com/maps/contrib/101983363161644911199/reviews?hl=en-US",
    "text": "Went to pick up my food a few minutes late after they closed but the workers were all still there even one in the lobby and they refused to give me my order even laughing at me and just motioning for me to leave 10/12/2026 1 am short girl with red hair probably wanted to eat my food she was laughing with the others in the kitchen",
    "language": "en",
    "imageCount": 0,
    "permalink": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCbWIweERkamRQWlZJdFJUa3pVRVJKUVZGbVZGRRAB!2m1!1s0x0:0x5812cadf765faba2!3m1!1s2@1:CAIQACodChtycF9oOlBmb0xDdjdPZVItRTkzUERJQVFmVFE%7C%7C?hl=en-US",
    "authorReviewCount": 3,
    "authorPhotoCount": 0
  },
  {
    "reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2pCalVqUnZUWGhCU1Y5TVdrdHJOVUpMY25Od1FrRRAB",
    "rating": 1,
    "publishedAt": "2026-10-05T04:37:03.576Z",
    "relativeDate": "3 weeks ago",
    "authorName": "Kennedy Wall",
    "authorProfileUrl": "https://www.google.com/maps/contrib/109787378793109163437/reviews?hl=en-US",
    "text": "Took 30 minutes for 3 wings and entire staff is just talking in the kitchen and making only DoorDash and orders for people not there. They are also eating in the kitchen and touching hands and arms while making food. Will not be back ever yall made me hate wings",
    "language": "en",
    "imageCount": 0,
    "permalink": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCalVqUnZUWGhCU1Y5TVdrdHJOVUpMY25Od1FrRRAB!2m1!1s0x0:0x5812cadf765faba2!3m1!1s2@1:CAIQACodChtycF9oOjBjUjRvTXhBSV9MWktrNUJLcnNwQkE%7C%7C?hl=en-US",
    "authorReviewCount": 3,
    "authorPhotoCount": 0
  },
  {
    "reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2xoNVVGbzVZV2RrUXpOelNtWkhRVmMyUWpjME1FRRAB",
    "rating": 1,
    "publishedAt": "2026-10-03T20:52:59.597Z",
    "relativeDate": "3 weeks ago",
    "authorName": "Sophia Almaraz",
    "authorProfileUrl": "https://www.google.com/maps/contrib/103671434032126618184/reviews?hl=en-US",
    "text": "If I could leave 0 stars I would. I receive and fully uncooked chicken sandwhich. So disgusting. I hope no one goes here ever again. Down right dangerous to eat here. Never have I ever receive such disgusting food from such a large franchise. Even better. All I got was a refund. Thanks for nothing",
    "language": "en",
    "imageCount": 1,
    "permalink": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoNVVGbzVZV2RrUXpOelNtWkhRVmMyUWpjME1FRRAB!2m1!1s0x0:0x5812cadf765faba2!3m1!1s2@1:CAIQACodChtycF9oOlh5UFo5YWdkQzNzSmZHQVc2Qjc0MEE%7C%7C?hl=en-US",
    "authorReviewCount": 5,
    "authorPhotoCount": 1
  },
  {
    "reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2t4dVMyVnROVUo1ZWpjd2JrVTJNblprYzFwc1kxRRAB",
    "rating": 1,
    "publishedAt": "2026-09-21T01:44:49.936Z",
    "relativeDate": "a month ago",
    "authorName": "Juan Gonzalez",
    "authorProfileUrl": "https://www.google.com/maps/contrib/102291119317639772343/reviews?hl=en-US",
    "text": "My expectations aren’t that high considering it’s a fast food right by a uni but that dang I was disappointed",
    "language": "en",
    "imageCount": 0,
    "permalink": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4dVMyVnROVUo1ZWpjd2JrVTJNblprYzFwc1kxRRAB!2m1!1s0x0:0x5812cadf765faba2!3m1!1s2@1:CAIQACodChtycF9oOkxuS2VtNUJ5ejcwbkU2MnZkc1psY1E%7C%7C?hl=en-US",
    "authorReviewCount": 4,
    "authorPhotoCount": 0
  },
  {
    "reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2pGTmIzTnFkMHBZVlcxdGJtRnVNVEZOY1cxdVZsRRAB",
    "rating": 1,
    "publishedAt": "2026-09-14T02:01:11.882Z",
    "relativeDate": "a month ago",
    "authorName": "Andrimar Marin",
    "authorProfileUrl": "https://www.google.com/maps/contrib/114253183353580343496/reviews?hl=en-US",
    "text": "Parece que hay que cambiar el personal, tratan muy mal al publico, hice un pedido de 15 alitas entre esas eran 5 hawaianas y 10 BBQ sin picante y las papas SIN sal.. , primero regrese las papas porque me las dieron con el bote de sal encima, luego regresé las 10 alitas BBQ porque me las dieron picantes, de las 10 solo utilice 1 que fue la que probé, cuando me dieron las alitas que eran sin picante me dieron 8. Si había utilizado 1 lo que corresponde es que me devuelvan 9 alitas… cuando le voy a decir que me faltó 1 alita salió uno de los empleados a decirme que ya estábamos prácticamente molestando muchas veces, que no me podían dar más porque ya era mucho… le dejé en claro que no estaba pidiendo nada que yo solo estaba exigiendo lo que yo pagué. Pagué por 15 alitas y prácticamente me estaban dando 14.. luego me dice que debía esperar 10 minutos para poder darme la alita que le faltaba a mi pedido, resulta que al entregarme lo que faltaba me llevó a pa mesa más alitas y me dijo que eso era por la demora.. yo solo tomé mi alita que me faltaba para completar mi pedido y el resto se lo regresé.. señores.. primero tratan mal a uno hacen ver como si uno está pidiendo por gusto o más de la cuenta y luego vienen a darle más para pedir disculpas, yo Pagué 15 alitas y 15 alitas me llevé. NO SE DEJEN TRATAR MAL POR ESTÁ GENTE Y MENOS SE DEJEN VER CÓMO QUE LES ESTÁN REGALANDO…. Que mala experiencia la verdad. Habían personas allí que pensaron que estaba pidiendo más de lo que pedí y no fue así… creo que le falta adiestramiento y capacitación para atención al cliente …. Aparte de que hay una chica que es la que empaca la comida y siempre hace malas caras como que le molesta su trabajo… señores si no sirven o no están preparados para atender al público entonces búsquense otro empleo.!! Ahora me llevo las alitas para ver a quien se las regalo en la calle porque siento que si me las como me van a caer mal de lo molesta que estoy..",
    "language": "es",
    "imageCount": 1,
    "permalink": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGTmIzTnFkMHBZVlcxdGJtRnVNVEZOY1cxdVZsRRAB!2m1!1s0x0:0x5812cadf765faba2!3m1!1s2@1:CAIQACodChtycF9oOjFNb3Nqd0pYVW1tbmFuMTFNcW1uVlE%7C%7C?hl=en-US",
    "authorReviewCount": 2,
    "authorPhotoCount": 1
  },
  {
    "reviewId": "Ci9DQUlRQUNvZENodHljRjlvT21sWmJFMWtObXc1VVZkek5rOXFhblZSYTBOak5uYxAB",
    "rating": 1,
    "publishedAt": "2026-09-14T01:21:23.881Z",
    "relativeDate": "a month ago",
    "authorName": "Santino D",
    "authorProfileUrl": "https://www.google.com/maps/contrib/112269256212991955859/reviews?hl=en-US",
    "text": null,
    "language": null,
    "imageCount": 0,
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    "text": "It has literally taken 2 hours for me to get my 6 wing combo order. On the app it said 20 minutes. There are literally two people working on 30 different orders and taking 5 minutes per order. Also, although I understand how it might be frustrating also for the lady at the front, but she also was just being rude and not helpful at all when I have been waiting here for genuinely 2 hours. Do NOT come here.",
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    "text": "Pésimo servicio tardan demasiado cuando es una comida rápida y el lugar está súper sucio!<br>En cambio fui hace como 2  semanas estaban atendiendo un personal nuevo eran como asiáticos la mayoría que buen  servicio y muy rápidos muy limpio el ambiente desde que entras , atentos y amables y muy eficientes ….<br>Pero esta semana no puedo decir lo mismo esta  otro personal como  chicanos pésimo servicio lentos platicando entre ellos en ves de atender a los cliente y tardan demasiado y muy sucio se veía se siente un ambiente muy diferente !!! Si pudiera poner -5 estrellas se las gana este personal! Espero el manager ponga mucho cuidado con eso !!",
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    "text": "Took an hour for an 8 piece combo then tried to argue that a combo doesn’t come with a sauce 😂 ridiculous",
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    "text": "Wow This Place has Had a whole Turn Around Transformation new Management for sure Just to Name a few Chris was amazing, took care of me and it was a smooth transaction Food was Ready nice & hot in a timely manner super Nice and professional Must I say’ on other days Noah also has taken  care of me And Best 10/10 Service Ty For Always Greeting Me And Making me feel welcome’ Place locked super clean and where getting Orders Out Rapidly in a timely manner For sure They Doin an Amazing Job Ty Wingstop’ Keep Up the good Work WINGSTOP squad’",
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    "text": "Absolutely amazing experience for our 1st time at wingstop here downtown Austin. We were greeted with a beautiful smile by Lori very welcoming told her we never been here & she suggested wings for me boneless for my kids & sandwich for the husband and WOW! It hit the spot fresh, hot and taste absolutely amazing. Will definitely return tomorrow to try the new sweet heat chamoy",
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    "text": "My favorite wingstop in Austin - Lowry is always amazing! Thank you!",
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    "text": "Laurie’s customer service is amazing. So kind and accommodating",
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    "text": "if you wanna go to Wingstop, I recommend going to the Wingstop in Capitol Plaza because this Wingstop right here is a dud hit and miss and I think it is maybe the time that I’m here maybe this group or shift leader is having a hard time I don’t know. Is this how they do the college students around here?",
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    "text": "Chicken was really chewy. It felt fake. This place is terrible. Do not eat here.",
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    "text": "🤮🤮🤮",
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    "authorName": "Leslie Aguilar",
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    "text": "Food is pretty good, the cooks are definitely trained and the standing ground for this place. However front order takers are always a pain, they’re always disrespectful or don’t talk loud enough like they hate you. Order ahead and wait 20 minutes after the expected time given on the app, walk in and walk. Do not sit and eat here.",
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    "authorName": "Thomas Siarski",
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    "text": "The location, atmosphere, cleanliness is good, but...<br><br>The fries were ice cold!!!! It's like they weren't even trying 👎👎👎",
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    "authorName": "Samuel Dixon",
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    "text": "This was a solid cool down for a small jog and some training today. went with 8 wing combo which came with garlic parmesan with ranch dip, seasoned fries, and Dr. Pepper. The restaurant ambience on guadalupe was phenomenal and I even got some work done at the same time.",
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    "relativeDate": "7 months ago",
    "authorName": "Zander Villalobos",
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    "text": "Great place and Amora was an amazing worker",
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    "authorName": "Preston",
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    "text": "My order took near 45 minutes to come out while not even that busy.",
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    "authorName": "B",
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    "text": "I placed a pickup order through Uber Eats and received boneless wings when I had paid for classic wings. Uber Eats told me they couldn’t do anything, so I called this Wingstop location directly. They were quick to help and made fixing the issue really easy.<br><br>Since I couldn’t come back the same day, they had my replacement order ready when I returned and made sure everything was correct. They even threw in an extra sauce, which I really appreciated.<br><br>Great customer service, 10 out of 10. I spoke with Roger on the phone and he was very helpful. I didn’t catch the name of the girl who helped me when I picked up the replacement order, but her edges were slaying and she was super nice.",
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    "authorName": "lilyana rodriguez",
    "authorProfileUrl": "https://www.google.com/maps/contrib/109543895256663100477/reviews?hl=en-US",
    "text": "haven’t even received our food yet and has been a horrible experience. Sadia said it was about a 10-15 minute wait when we arrived, so we decided to order instead of walking somewhere else. No food has even been received at this point, but it has been well over 30 minutes. When asking her how much longer it may be, she said 10 more minutes despite others getting their food before us and ordering after.<br><br>edit: food has been received and is cold already. will not be returning",
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    "relativeDate": "8 months ago",
    "authorName": "S Silva",
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    "relativeDate": "9 months ago",
    "authorName": "Gladys Mainoo",
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    "publishedAt": "2026-01-15T00:17:27.853Z",
    "relativeDate": "9 months ago",
    "authorName": "Aaron Perez",
    "authorProfileUrl": "https://www.google.com/maps/contrib/107936984917255411388/reviews?hl=en-US",
    "text": "Very bad service you got one manager who is very rude gossips to other employees about a certain Doordashers who come in to watch out for them you got one guy in back who mad dawgs you for no reason I waited 40 min for a order I will not be returning to this store my wings came out very burned very unhappy with my money spent the owener needs to change the way employees handle customer service, employees talking about customers is disrespectful and discrimination, I would like a sit down with owner of Wingstop myself . Mr Perez",
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    "relativeDate": "9 months ago",
    "authorName": "Alisson Salomé",
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    "text": "Es lo peor que he visto son lentos se la pasan hablando y son groseros cuando les preguntas algo",
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    "publishedAt": "2026-01-10T03:21:56.373Z",
    "relativeDate": "9 months ago",
    "authorName": "Lian Gamero",
    "authorProfileUrl": "https://www.google.com/maps/contrib/111061214301081799117/reviews?hl=en-US",
    "text": "Que mala forma de tratar a las personas en este wingstop siempre vengo a comer alitas y casualidad pasé por este de la Guadalupe nunca había venido aquí y no me quedan más ganas pésimo servicio solo por querer mis alitas más  crujientes les pedí que las cocinara un poco mas el que las fríe las tiro con rabia una por una yo me doy cuenta y les digo que ya no las quiero por que obviamente estoy comprando a nadie le va gustar esa clase de atención deberían hacer una junta y darle una charla de cómo tratar a los clientes si tienen cámara dentro de la cocina el gerente debe de darse cuenta en la manera que las tiro que desagradable me vine a otro donde si saben atender a los clientes y lo peor es que leo los comentarios y todos son malos comentarios Dios santo!!",
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    "publishedAt": "2026-01-10T02:55:54.695Z",
    "relativeDate": "9 months ago",
    "authorName": "Jimmy Mavarez",
    "authorProfileUrl": "https://www.google.com/maps/contrib/112804279319647185545/reviews?hl=en-US",
    "text": "I think it's in bad taste what's happening in this Wingstop I spent a while I came to buy a meal and since I don't know English they were mocking and talking to each other and they didn't take my order well and I told them that I wanted me to fry my wings a little more and they grabbed them and threw them reluctantly as if one was asking",
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    "publishedAt": "2026-01-09T22:25:28.988Z",
    "relativeDate": "9 months ago",
    "authorName": "Christian Tode",
    "authorProfileUrl": "https://www.google.com/maps/contrib/107207020585489679091/reviews?hl=en-US",
    "text": "The lack of urgency is crazy. Waited almost 45 mins for my online pick up. After saying it would be ready in 15 mins. There no customer service at all. Definitely won’t be coming to this location again.",
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    "relativeDate": "10 months ago",
    "authorName": "George Lopez",
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    "text": "Shoutout to the handsome mustache man that made our delicious wings. Even though he almost forgot my fries he stole my heart",
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    "authorName": "Mel",
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    "text": "Absolutely disgusting food. The chicken sandwich bread was soaked in oil, so it was soggy and the fries were soggy and had sugar. Why do the fries have sugar, why not just salt??? I had to throw everything away. From what I saw as-well, they have almost no drink options. Avoid this place like the plague. Also, the wait time is too much.",
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    "authorName": "Ruisi Cai",
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    "text": "I ordered from DoorDash two times and every time I was told by the dasher that my order has been picked up by someone else!",
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    "authorName": "Charles C",
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    "text": "4 to 6 people standing around while kitchen is slammed with orders, and they're even chatting with the 2-3 others working on orders.",
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    "relativeDate": "11 months ago",
    "authorName": "Michael Yu",
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    "text": "Ordered a 5 piece chicken tenders to go. When I got home there were only 3 inside. How are you going to take 30 minutes to make the order and not even put the right amount in.",
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    "publishedAt": "2025-10-25T03:58:50.457Z",
    "relativeDate": "a year ago",
    "authorName": "John Goodspeed",
    "authorProfileUrl": "https://www.google.com/maps/contrib/110319071790785804535/reviews?hl=en-US",
    "text": "Super messy dinning room.  Paper towels were soaked with unknown. The trash cans were overflowing and they weren't even slammed.  They got my order wrong and dude in the kitchen demanded the wings back after 20 minute wait.....with my kids. Drunk dude working the fryer needs to quit shouting at the customers and  maybe quit drinking so much at work.  Shout out to the girl working the counter and as a referee.",
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    "publishedAt": "2025-10-13T04:34:47.001Z",
    "relativeDate": "a year ago",
    "authorName": "Aaron Tirado",
    "authorProfileUrl": "https://www.google.com/maps/contrib/105258057145975945231/reviews?hl=en-US",
    "text": "Cool workers best pizza. didn’t mess up my order",
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    "publishedAt": "2025-10-12T21:27:33.649Z",
    "relativeDate": "a year ago",
    "authorName": "Miles boebel",
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    "text": null,
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    "publishedAt": "2025-10-07T03:10:23.397Z",
    "relativeDate": "a year ago",
    "authorName": "Mix Master “Mix Master Mike” Mike",
    "authorProfileUrl": "https://www.google.com/maps/contrib/103874493964573788864/reviews?hl=en-US",
    "text": "Awesome crew, it gets busy but they get it done! Loving the lemon pepper bone-in and side of Parmesan fries!",
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    "rating": 2,
    "publishedAt": "2025-10-02T15:46:18.051Z",
    "relativeDate": "a year ago",
    "authorName": "melissa trevino",
    "authorProfileUrl": "https://www.google.com/maps/contrib/101402083976535654058/reviews?hl=en-US",
    "text": "I write this review in hopes of a change. When I go to pick up my food I lose my appetite due to the uncleanliness. Last time I went I had to cover up my nose because the smell from the trail of pee from the bathroom was so strong. My order was also lost and took an additional 30 min, but the workers are kind. I like to get food here on occasion but the uncleanliness and smell is a put-off. Please keep the space clean to provide a pleasant experience for your customers.",
    "language": "en",
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]

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